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Privacy Policy

In progress

This page is being finalized with counsel. The full privacy policy will be published here before Caliber OS handles live customer data.

What this policy will cover

  • What customer data Caliber OS processes (call records, contacts, pricebook, job history).
  • How data is stored, who can access it, and retention.
  • That the client owns their data; Caliber processes it to run the service.
  • Sub-processors (LLM provider, telephony, field-software connectors).
  • Consent and messaging (TCPA) handling for texts and calls.
  • Data deletion and offboarding.